What is shipping automation?
Shipping automation is software applying your shipping decisions to every order with rules, instead of a person choosing the carrier, service and paperwork each time. In ExperShip you write simple when/then rules, for example "light parcels to U.S. homes use a ground service" or "cross-border orders get customs documents", and every new order is handled the same way without a second look.
- R1WHEN Ship-to country is different from ship-fromTHEN Add customs docs, compare international services
- R2WHEN Parcel is light and going to a U.S. home addressTHEN Use FedEx Home Delivery
- R3WHEN Order is tagged "express"THEN Pick the fastest service
- R4WHEN Everything elseTHEN Cheapest service that arrives on time
how it works
How shipping rules work.
- 01Write a rule
WHEN a condition on the order is true, THEN apply a choice: a service, the fastest option, or customs docs.
- 02Order the rules
Rules run top to bottom and the first match wins, with a catch-all rule at the end.
- 03Orders arrive
Each new order is checked against the rules as soon as it lands.
- 04Ready to print
The order already has its service and paperwork, so it goes straight into the label batch.
shipping-automation · benefits
What automation takes off your plate.
No repeat decisions
The choices you make every day are made once, as rules.
Fewer mistakes
Cross-border orders always get customs docs; rush orders always get the fast service.
New staff ship correctly
The rules carry the know-how, not one person's memory.
Works with rate shopping
A rule can simply say "cheapest service that arrives on time".
who it is for
Common rules sellers start with.
- Light parcels to U.S. home addresses use one ground service
- Orders shipping to another country get customs documents
- Orders tagged "express" get the fastest service
- Everything else gets the cheapest service that arrives on time
faq
Shipping automation questions.
Guides to go deeper:
What can a shipping rule do in ExperShip?
A rule matches orders by a condition and applies a choice, such as a specific service, the fastest option, the cheapest on-time option, or customs documents for international parcels.
What happens if two rules match the same order?
Rules run in order and the first one that matches is applied, so you control priority by ordering them.
Can I still change the service on an automated order?
Yes. Rules set the default; you can change the service for any order before buying the label.
Do I need a developer to set up shipping automation?
No. Rules are set up in the web app. Teams that want deeper control can also use the API.
get started